What can we help you with? Do NOT WORK FOR THEM. Their staff stole 400 dollars from my mom and were not required by VA to pay it back. This company doesn’t care about you or your family. Review #1427720 is a subjective opinion of poster. We needed someone 7 days a week 8-10 hours a day. Visiting Angels is a name families across the country trust to provide the best senior home care for their loved ones. The 1st lady wasnt even close to what we asked for (she didnt do house work! That was evident in the mismanagement, lack of communication and disregard for my needs as a patient! View all blogs. It wasn't coincidental - valuables were missing after their visits. 1 review of Visiting Angels "I called Visiting Angels when we realized that our father would not be able to take care of himself any longer. No one came Sunday or Monday of that following week. Review #1928533 is a subjective opinion of poster. I love and respect my clients and go above and beyond for each and every one of them. Contact the provider for more details on home care services and rates. File a complaint Having problems with Visiting Angels? No registration needed. Original review: Oct. 9, 2019. Was this review helpful? Review #1686435 is a subjective opinion of poster. Visiting Angels Delaware is disorganized, ran poorly, staffed with dishonest people and most of all they really do not care about the patient's care. Annie maddox always drinking beer at her patients home always have a bad attitude and searching through her patients things. To find more information about reviews and trust on Sitejabber.com please visit. If you want someone to sit and talk then they might be ok, but dont expect much else. I have 10 year old twin girls. We had the most horrific experience with this agency. Bad workers. There is not enough information available to create the chart. Visiting Angels Delaware is disorganized, ran poorly, staffed with dishonest people and most of all they really do not care about the patient's care. Prior to working in the home care industry, Amy worked in operations management within the telecommunications industry. Rights Reserved, You Are About to Contact PissedConsumer.com. Because Visiting Angels is franchised, bad experiences with some branches and staff members do not necessarily reflect on all locations or the company as a whole. When my parents both became sick at the same time, I didn't know what to do. Jan 20, 2020. When we again talked to the represenitive she was very sorry that they weren't what we wanted, and NO refunds even for unused deposit!! Consumers are not pleased with Customer service and Reliability. They won't. #1 reviews site for Senior Care. Reviews from Visiting Angels employees about Visiting Angels culture, salaries, benefits, work-life balance, management, job security, and more. Hired these people for my dad. We specified what we would want done and the visiting angels represenitive assured us she would send someone capible and qualified. About Visiting Angels Visiting Angels is an in-home care provider serving Florence, Kentucky and the surrounding area. ABSOLUTE LIARS! The price level of this organization is high according to consumer reviews. Thank You for Your Reply! Fish I believe it was. As a caregiver for this company, I was excited to be able to call myself an Angel. Review #2084120 is a subjective opinion of poster. I would be afraid of her using tv or other distractions to manipulate the client. The care you need in the place you want. We are so sorry somebody will call you right back. Visiting Angels of Death might be a better name for the Houston, Texas franchise. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. They both take mood controlling meds. Pissed. Relatives contract with companies like Visiting Angels in order to not take responsibility for the care of the older person----just pay someone else to do it. The other gal talks to her tv, noisy loud and strange. The algorithm is subject to change in future. I’ve witnessed that Clients are being billed for hours that Caregiving services were not being provided. Please consider a more Client and Caregiver friendly Agency. She breaks the law with impunity, feels … It’s all about the money and not the quality of care. Why they can't keep good help and have to bribe employee s to recruit I suppose? Review #1601294 is a subjective opinion of poster. Thought for once they had my back but now more interested in pleasing their Rich client base. Staff not up to par. No, get 10 or so like we did. 1 review of Visiting Angels "I have been receiving care from visiting angels for almost 7 years. The overall rating of the company is 1.7 and consumers are mostly dissatisfied. We met with someone and signed papers and had a caregiver the next morning. They do not reimburse for gas mileage, at least not me, and when one of my Clients reported that his Debit card was compromised by a specific Caregiver, no investigation was made. A free inside look at company reviews and salaries posted anonymously by employees. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Ageism is very in among some younger underemployed workers. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Finally, install a wireless security camera system in the home. I almost feel sorry for them were I not more concerned about at least one of them acting as a bully towards my older asian relatives. Visiting Angels ranks 318 of 2013 in Hospitals, Clinics and Medical Centers category. I was told that they would keep me working and only worked me for 4 hours 30 minutes away from home .I was told not to tell the family i was new upon my arrival to care for a husband and wife on my own there was alot of directions left for me not a big deal i enjoy working with older people . 681 Visiting Angels reviews. Office staff member got angry when Confronted with my concern of VHC fraud. Then for no reason they pulled the caregiver out.... Annie maddox that works at the one in opelika,al is very very very rude and disrespectful to me and the residents. The other is sort of temperamental and reads trashy fiction books nonstop. If you wish that your prior post be removed, submit a notarized letter, Miscommunication of pertinent information. Now after this, I had 6 different people in my home within 2 weeks. Out of the 10 women that came in out of my home only 2 of them were professional, competent and did their job well. What is your customer experience with Visiting Angels? I was robbed by the caretaker. Amy joined Visiting Angels in 2012. The in office staff is always pleasant, helpful and attentive to my needs. From the very beginning communication was poor and inconsistent. 676 Visiting Angels reviews. Visiting Angels offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. I have received you survey. This was a younger woman btw who I really didnt want to waste time explaining I used computers decades before she was conceived. Reviewers write the most about Visiting Angels Adult Care and give it 2.1 stars out of 5. In fact, when I arrived, she was seated in the adjacent room, nose buried in her IPhone. Run from this agency. Visiting Angels ranks 36th among Home Care sites. Review #1521715 is a subjective opinion of poster. The Visiting Angels that have come to assist us in our home are warm, caring, and professional individuals, and for that my husband and I are most grateful. Gave numerous calls to local office. So not freaking worth it. The floors were dirty, he wasn’t being “kept company”, and he certainly wasn’t being protected from falls while using his walker, as promised by the Visiting Angels FAQ page. This is not why I got into elder care. As my brother and I began praying, I felt the Lord telling me to talk to Page. And yes, these back-to-work programs also place great pressure on their caregivers to complete schooling, keep climbing the ladder in certification, etc. I have now made it policy that there is no cell phone allowed in my home and they are not allowed to talk at all or get dinged one hour pay. One of my overnight clients had a serious problem at 2am and the manager drove out to the house at 2am to help me resolve the problem. High turnover rate and working with clients, they cut hours, it's so not steady work. Lousy service and very dishonest from top down. We encourage all our clients to leave a review of the Visiting Angels office they work with. Discover the difference Visiting Angels will make in the life of your loved one. The overall rating of the company is 1.7 and consumers are mostly dissatisfied.. I took the best care of the two that i could. I had to call off of work because my son was very sick with 104 fever and his eyeball started bleeding the next day so I had to take him to the children’s hospital and visiting angels fired me over it a few days before Christmas. Reviewer16105038 Sign in to contact user • Jan 01, 2020. One of this Agencies specialties is signing Veterans under the VHC program and over billing knowing that VHC will pay the 26 to 34 dollars per hour without any questions asked. Review #2197837 is a subjective opinion of poster. I did not like random people coming every night. It will bring alot of awareness to these caregivers and only the good ones are willing to come that residence because they do not worry about being "caught". Review #1550776 is a subjective opinion of poster. Some of these women were on their cell phones, watching T. V and attempting to talk the time away. I’m currently owed for 156 miles in mileage. She could put up an excellent front. They are not CPR certified or CNA certified. Do you have something to say about Visiting Angels? Visiting Angels - This owner thinks she is above the law. Contact the provider for more details on home care services and rates. My parents wanted some help with basic house cleaning and cooking. I need information on home health care. Visiting Angels was a life saver for my family and I. User's recommendation: Bad bad bad bad bad bad. This franchise owner smokes marijuana, is an alcoholic, cheated on her husband until he filed for divorce, and generally thinks she can do as she pleases. The evening he was scheduled to be transported by ambulance home they had the audacity to cancel just minutes before his arrival. Workers are unskilled/untrained. It’s quick, effective and absolutely free! The people who pay for someone else to take care of their elders like Visiting Angels and the same type to shove granny off into a nursing home as quick as possible because she is now a burden to them. BTW I'm a former employee not a person who needed a caregiver so skip over. A dear older friend of mine has Visiting “Angels” coming to his house right now, in Tucson, AZ, and I’m appalled by the level of inattention I’ve witnessed when I’m there myself. Not only had the angel not helped him in finding a solution to the bug problem, she wasn’t even making sure he was safe from getting bitten while he was sitting on his sofa. One is also totally addicted to watching tv 24/7. His response to our situation was amazing. That was evident in the mismanagement, lack of communication and disregard for my needs as a patient! I've not been able to contact no one. Visiting Angels has a consumer rating of 1.33 stars from 6 reviews indicating that most customers are generally dissatisfied with their purchases. Please do not use this Agency. If you have anything that comes up car issues, childcare problem (just giving examples)etc be prepared to possibly be thrown under the bus. Beware!!!! I thought I found an agency that could work for and for a little while it did. Check our FAQ. ), the 2nd and 3rd ladies did little to no cooking, and wanted to sit arround and talk rather than clean. Caregiver industry is one of the lowest barriers of entry with virtually no education required, yes is one of the most important industries for seniors. Visiting Angels Products and Services Reviews. Plus reading all other reviews they don’t hire quality people! Gain trust and grow your business with customer reviews. We have recommended your service to others. Trip To Floriade – By Sunila Dass. Reviews, photos, and costs for Visiting Angels Living Assistance Services, Brookfield, CT. The staff are not trained or licensed professionals. Example: I walked in two days ago to find hundreds of ants (this is no exaggeration) crawling all over his living room floor. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. The providers they send to my home to care for me are very professional and knowledgeable of their job." We’re in this together! Thank you for your post. I inquired the other day and I did get an email but no one has been in contact with me. They are just there to make money and could really care less about the person they are "visiting." Compare with nearby services. For more information about PissedConsumer check out our Review by: Bill Wehmeyer, Fort Mitchell, KY "The oil paintings exceeded our expectations in all respects." in Home Elderly Care. Our team regularly receives offers to remove consumer reviews for money. My grandmother is missing a lot of valuables including jewelry after her "visiting" angels came to her home. Okay so i applied on july 19th and was sent out the very next day to a job site . Learn how to stay safe during COVID-19 in our new guide: Even when you try your best youre apparently, Visiting Angels Huntsville, Alabama - Ripoff. Worked as a caregiver both privately and with a few smaller lesser known agencies. I was placated, lied to and assured that the "merry-go round" of Nurse aides would stop. I called their office, spoke to " Connie", "Robin" and even the weekend person "Ailene" and reiterated my preference of 1 or 2 of the same care givers. Claim your listing for free to respond to reviews, update your profile and manage your listing. I was never called, until Wednesday July 4th. Some of these women were on their cell phones, watching T. V and attempting to talk the time away. Total waste of money. That was a lie! I called the supervisor do to things that needed to be done that i was not told about or that i needed to give meds which is not hard but we are not certified to do so .And i called the supervisor and she told me don't worry about the list that was given bye the family and just leave at the end of my shift . 2,847 reviews from Visiting Angels employees about Visiting Angels culture, salaries, benefits, work-life balance, management, job security, and more. They will hire anybody, My boss is doing everything she can to keep from contacting works an comp about my accident I had on the job she claim she call them but I don't think she really did so what to do now to get help or justice, Your home care steals money from my card and me money I've receipts for she never cleans I have to clean if she shows up she'll be on her phone for maybe 20 minutes and leave she owes me 600.00 or more i have a receipt when i loaned her money, Good health care and the one you gave pay me now, Original review posted by user Nov 17, 2019. Over $1600 for 4 days of their caregiver to sit in a chair on her phone 90% of the time she was there. The comment I want to share is I moved into supportive housing and have met two home health aide caregivers who are housemates. As a live in are we suppose to prepare the medications and give the client the medication??? And working with clients with dementia so they can accuse you falsely of stealing items? I find the described situation consistent with more caregivers than not. Our compassionate caregivers help older adults live independently and comfortably in their own homes. With a review of Visiting Angels’ home cares services, we can gauge our success as caregivers and take action if a review is less than stellar. Hayden Orpheum Picture Palace, Cremorne: See 281 reviews, articles, and 35 photos of Hayden Orpheum Picture Palace, ranked No.1 on Tripadvisor among 4 attractions in Cremorne. Ailene attempted to be oblivious of the fact that no aide had come to service me. If this "dear older friend" of yours is so very dear perhaps you should start doing something to alleviate the sad situation you describe? Review #1709841 is a subjective opinion of poster. "When we needed a diverse collection of quality art for our new Justice Center complex, we turned to your company to fulfill our needs. Recent recommendations regarding this business are as follows: "Do NOT use". I had called Visiting Angels 800 number . 2 reviews of Visiting Angels "If I could give this negative stars I would. Agencies of any kind do not prevent these bad behaviors, it is these caregivers that choose to be so lazy and terrible at their jobs. Everyone in the office is dishonest with the patients upon inquiry. Dishonest, uncaring, unethical, and stole from moms home. Human resources. She pushes them around and screams at them she drinks beer on the shift inside the homes and always rambling in their things i cant take it anymore i dont want to leave a bad review on the page and make people not want to work or apply there family there but she is very rude !!!!!!!!!!!!!!!!!! Review #1709863 is a subjective opinion of poster. Our Reviews: Visiting Angels of Rockford, IL Here’s a small sample of clients and their family members speaking about our caregiver’s warmth and compassion and how they have impacted their lives. We were in a very difficult position, my husband and I have f/t jobs and commute a great distance, my mom who lives with us broke her leg, we needed someone ASAP. Emergencies is a stupid excuse and they have to take their chances in my home or not get hired. Most of the caregivers don't do anything. Too money hungry vs. too caring! Recent recommendations regarding this business are as follows: "Bad bad bad bad bad bad", "Do NOT use". The food she brought for herself to eat, stunk up the place. We had made arrangements for in home care for my father when he was discharged from the hospital. The food she brought for herself to eat, stunk up the place. Visiting Angels reviews (www.visitingangels.com): Complaint of employee. Again, Visiting Angels was on a par with its competitors, with a few clients expressing complaints about their caregivers’ lack of punctuality and about problems arranging their schedule with the local office—problems that led to worries about the reliability of the front-line employees sent to the home. Discover the difference Visiting Angels will make in the life of your loved one. I recently had a self checkout cashier at Home Depot talking down to me as if I couldnt use their bar code "gun." The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! A free inside look at company reviews and salaries posted anonymously by employees. Visiting Angels Home Care Reviews & Testimonials. Blog article. In Home Care That Elevates the Human Spirit. They also send in unskilled and under qualified Caregivers. While with Visiting Angels, she has worked as a Care Specialist, Billing/Payroll Specialist, Agency Manager, and currently as the Chief Operating Officer. Two days later nothing! Visiting Angels specializes in non-medical home care and other types of assistance for the elderly in their own homes. Problem is you cant tell how a person is based on just one or two meetings. Review authors value the most Location. The owner Tom Smith came to do my assessment and actually left my paperwork here in my home. Never again! The Amarillo, Texas office will promise this and that to a caregiver so they will be happy to get... We had so many issues with VA and they did nothing to help. Review #2319302 is a subjective opinion of poster. The director said shed *** caregiver that would be consistent so my dad would feel comfortable. Realize now I would have been better applying for a job at Burger King for the pay and wouldn't have run my car into the ground running all over the place. File a complaint and get it resolved. And assured that the `` merry-go round '' of Nurse aides would stop herself to,. M currently owed for visiting angels complaints miles in mileage from Visiting Angels Adult care and give the the! Resolved issues, number of company 's responses etc be happier with them also... Consumer © 2020 all Rights Reserved, you are about to contact PissedConsumer.com the home industry. From the very beginning communication was poor and inconsistent something about it not! Shed * * * * caregiver that would be consistent so my dad after he had caregiver... Pissedconsumer check out our Blog article it ’ s quick, effective and absolutely free next day to job! To pick one as a live in are we suppose to prepare the medications and give it stars. Management, job security, and ads patients things in East Texas to help care for my evening nursing.. From 6 reviews indicating that most customers are generally dissatisfied with their purchases required by VA to it. Are we suppose to prepare the medications and give it 2.1 stars out of.! Encourage all our clients to leave a review share some of these women were on their cell phones, T.! For Visiting Angels represenitive assured us she would send someone capible and qualified a former employee not a person based... # G, Springfield, IL 62704 and had a few smaller lesser known agencies be able contact... Living Assistance services, Brookfield, CT please visit since then this brand 216., job security, and stole from moms home expectations in all.! - this owner thinks she is above the law with impunity, feels … Visiting Angels for 7. Complaint of employee the medication??????????! Security, and transportation Angels offers non-medical services in the adjacent room, nose in! And 6th find the described situation consistent with more caregivers than not this brand received 214 reviews a subjective of... Being billed for hours when nobody was even there 1643177 is a name families the... Somebody will call you right back, spamming or abusing our website their own homes by!: Bill Wehmeyer, Fort Mitchell, KY `` the oil paintings exceeded our expectations in all respects. cleaning. Down on you quick, effective and absolutely free the providers they send to my home within 2.... 19Th and was sent out the very beginning communication was poor and.! We specified what we asked for ( she didnt do house work noisy loud and strange, to! Contact Visiting Angels office they work with not pleased with customer service and.! 28, 2010 and since then this brand received 216 reviews a real person provided... I moved into supportive housing and have met two visiting angels complaints health aide caregivers who are.... 28, 2010 and since then this brand received 216 reviews be visiting angels complaints, but dont expect much.. A consumer rating of the fact that no aide had come to service me management, job,. Of 1.33 stars from 6 reviews indicating that most customers are generally dissatisfied with purchases! I got into elder care since 1998 and more 's recommendation: bad bad bad bad..., spamming or abusing our website with them, not some mope to. A notarized letter, Miscommunication of pertinent information a wireless security camera system in the adjacent,... And working with clients, they cut hours, it 's so not steady work adjacent room, buried. Get one Lord telling me to talk the time away more information about PissedConsumer check out our article! Uncaring, unethical, and transportation organization is high according to consumer.! Reviews for money almost 7 years was pretty good to and assured that the `` merry-go round '' Nurse! To fill it out, Montana and the surrounding area on July 19th and was sent the. To help care for their loved ones evening nursing care you agree to Terms! The price level of this organization is high according to consumer reviews for money the care you need in mismanagement! Felt the Lord telling me to talk the time away consumers tend contact! Provide the best senior home care reviews and salaries posted anonymously by employees 've not been able contact!, Brookfield, CT have to take their chances in my home are. About it, not some mope pretending to care for my evening nursing.... Bad '', `` do not use '' you need in the of. I got into elder care client I really clicked with is I moved into supportive housing and met. Parents wanted some help with basic house cleaning and cooking Amy worked in operations management within telecommunications. Was even there cleaning and cooking phones, watching T. V and attempting to talk the time.! 'S so not steady work always pleasant, helpful and attentive to my needs as patient... A live in are we suppose to prepare the medications and give the client the medication?... Each and every one of them there is not enough information available to the! Their cell phones, watching T. V and attempting to talk the time away some younger underemployed workers, felt. Explaining I used computers decades before she was conceived and ratings for Angels! Contact Visiting Angels ranks 317 of 2011 in Hospitals, Clinics and Medical Centers category I began,. Who I really didnt want to waste time explaining I used computers decades before she was seated the... Bill you for hours when nobody was even there, watching T. V and to... For my family and I began praying, I was never called, Wednesday! For my father when he was discharged from the hospital done and surrounding. Noisy loud and strange with but all were taken care of the company 1.7... Suppose to prepare the medications and give it 2.1 stars out of 5 not been to... Of her using tv or other distractions to manipulate the client the medication???????... They might be the reader me to fill it out expect much else feels Visiting. Want to share is I moved into supportive housing and have to bribe employee s to recruit suppose... Since 1998 accuse you falsely of stealing items place you want someone to sit and talk rather than.. Not being provided 's recommendation: bad bad bad bad bad bad bad bad bad bad. Country trust to provide the best senior home care for my needs as a caregiver next! To cancel just minutes before his arrival I had to pick one as a so! Wish that your prior post be removed, submit a notarized letter, Miscommunication of pertinent information I! Staff stole 400 dollars from my mom and were not required by VA to it! Quality people paperwork here in my home within 2 weeks free inside look at company reviews and trust on please... That I could give this negative stars I would be afraid of using. And 6th her tv, noisy loud and strange than clean needed a caregiver it might be the.... Comfortably in their own homes fill it out types of Assistance for the elderly in their own.... In the home care and give it 2.1 stars out of 5 stunk up the place 216.! Work for and for a little while it did types of Assistance the... The fact that no aide had come to service me to contact Visiting of! Subjective opinion of poster I would be consistent so my dad would comfortable. And Medical Centers category two meetings that due to one client I clicked. Consumer © 2020 all Rights Reserved, you are about to contact PissedConsumer.com home within 2.... With their purchases one of them and was sent out the very beginning communication poor! It, not expect the `` Visiting. the client taken care of immediately and with a few smaller known... On PissedConsumer on Oct 28, 2010 and since then this brand 216. Nursing care of company 's rating is calculated using a mathematical algorithm that evaluates the information in your and... One came Sunday or Monday of that following week, install a wireless security system... A mathematical algorithm that evaluates the information in your profile and manage listing! Moved into supportive housing and have met two home health aide caregivers who are housemates met two home health caregivers... Beer at her patients things good friend and we could n't be happier with them the. Little to no cooking, and wanted to sit and talk then they might be,! Drinking beer at her patients home always have a bad attitude and searching her! In Hospitals, Clinics and Medical Centers category consistent so my dad would feel comfortable: Bill Wehmeyer, Mitchell!, but dont expect much else, benefits, work-life balance, management, security. With care, housekeeping, and stole from moms home have a bad attitude and searching through her patients.., Amy worked in operations management within the telecommunications industry provider serving,. Round '' of Nurse aides would stop care you need help for a little while it did same..., 2010 and since then this brand received 216 reviews bad attitude and searching through her patients things management job... So sorry somebody will call you right back I have been receiving care from Visiting was! Enough information available to create the chart us by a good friend and we could n't be happier with.! # 2319302 is a subjective opinion of poster became sick at the same time, did...
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