I’ve been able to negotiate additional discounts of 15-30% on top of the lower price, and the item still comes with the original warranty in tact. And so far the camera is working wonderfully. Choose from a variety of open-box items, all discounted to save you money. I opened it up at the store and it was missing the camera strap. All rights reserved. And that is what happened. What had likely happened is that someone purchased it from Best Buy, put their older model camera in the newer model box, and returned it. Check Now! Worst case, they get caught and apologize based on the similarities. Save with open-box products at a store near you. var F15558_sb_wait_img=fbz_formMetrics(15558,1); Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Pricing is such a small part of the buy box (unless you are more than 5% under the other sellers). Now i learn new things in the social media opportunity to growing business. They didn’t have any extra so they gave me a credit which would allow me to buy another strap elsewhere (or use an extra one of my own). I remember hearing stories of how people used to buy iPads, replace the iPad in the box with paper notebooks, shrink wrap it and return it for a refund. 5. try{s('F15558_sb');}catch(e){}; Save with open-box products at a store near you. The loser at this point? This thread already gives me a chuckle. For items with limited quantities, Best Buy reserves the right to decline orders to ensure stock is available for walk-in customers. This way, if there is something wrong with it, you have video proof that it was not on you. Check back often because our selection varies. Best case, they have gotten the new camera for free and cheated Best Buy. F15558_sb_requiredFields.push('F15558_sb_email'); Choose from a variety of open-box items, all discounted to save you money. Of course, I had to charge the battery first and while it was charging, I was looking around this nice, new camera. F15558_sb_requiredFields.push('F15558_sb_publisherid'); So what happens with this camera that goes back? It was then that I discovered it was missing a port that this model has on it. Bose QuietComfort 35 Series II On Sale for... Great News! Hello, I’m living abroad right now and had a computer sent in my name to a friend’s house in the states to bring it to me. Worst case, they get caught and apologize based on the similarities. Another thing you could do is to pay a few dollars more (if available) for a Geek Squad-certified open-box as that has been checked over by their tech team and any different item would be spotted. I was really hoping that Best Buy would believe my account and that I would not get stuck with this older model. Really great post. Employee may not ask any more questions or check to see if any tape or seals have been broken. To do this go to Manage Inventory and click the Preferences button at the top. Whenever I buy an open-box item in the store, I always open it in front of store personnel in case there are problems with it. Starting pay $15 hr. Always haggle on floor models, open box items, damaged box items, and clearance items. Ship-to-store items usually arrive at the store within 3 to 7 business days. Although this is the solution in the case, it is just half of it. I have returned the item at my expense, but have received no communication about receiving the return or a credit being issued. They will likely either sell it on their outlet at a bigger discount than it would go for otherwise (since it is in the wrong box). He has run in marathons around the world for less than it would cost to travel to the next town - all as a result of collecting and using miles and points. Probably lost the portal rebate associated with the original purchase, but that was less than the credit that they gave me. This Best Buy in New Jersey has a very wide selection of items and great customer service and respect. Check back often because our selection varies. 4. I called Best Buy and explained everything. The only problem is that instead of the computer arriving, a gaming headset arrived. If you have proof and the store will not believe you, you could always take it up with the credit card company and let them deal with it. Charlie has been an avid traveler and runner for many years. I have had success with some people, not so much with some other items. Re: I Returned the Wrong Item to a Store by Accident Best buy would either put it as an open box special or return to manufacturer for credit if it is within the warranty period. if(!fbz_F15560_pop_logged){fbz_SmartForm('F15560_pop',true); Not all of them are ones I would trust but there are a few that I have bought from (some on a regular basis!) Amazon factors in contribution to the listing, ship times, metrics, feedback, inventory levels, how long you have been on the listing, but most importantly being in FBA will pull the buybox over a non-fba seller, with close pricing, every time. Now hiring. Over the years, he has flown hundreds of thousands of miles and collected millions of miles and points. We are not officially endorsed by nor affiliated with Best Buy Co., Inc. Best Buy employees are not required to reply to your post and provide assistance. I obviously can’t take the item back myself. that I absolutely trust and find no problems with whatsoever. Save with open-box products at a store near you. Because the employee selected not open like new it will not print out an open item tag. When a buyer gets the wrong item from Amazon, the client’s instincts alone will tell them to return it. Buying open-box items can save you a lot of money and sometimes even still give you the warranty! Ok so earlier today i went to walmart and bought a logitech g500s mouse but when i got home and opened the box there was a logitech g500 mouse inside which is a totally different mouse.... what i wanted to know was if walmart will exchange it for another one if i tell them it was the wrong item in the box. This Somerville chocolate shop specializes single-origin chocolates served in creative ways. F15558_sb_requiredFields.push('F15558_sb_cids'); F15560_pop_requiredFields.push('F15560_pop_feedid'); try{ F15560_pop_requiredFields.push('F15560_pop_email'); fbz$('F15558_sb_wait_img').innerHTML=F15558_sb_wait_img; fbz_F15558_sb_logged=true;} The only ones they are strict on price are the geek-squad certified items. ... and claimed that it … They accepted … © 2018 Best Buy. Now hiring. } fbz_F15560_pop_logged=true;} Amazon.com, Target, a local electronics shop—it doesn’t matter—if they have a lower price, bring it to Best Buy (while you're at it, ask if you can get that "10% below" deal Home Depot and Lowe's have become so famous for!). Absolutely! That is difficult for the end-user since they are buying a “new” item and they would have a hard time proving that it was not their fault. With that said, it would be peculiar indeed to be expecting a computer and receive merely a headset. There is one exception, and this is for a back-ordered item. Check the box for Buy Box Eligible and then click ‘Save Changes’ at … They did have to refund the original camera and rebuy it at the lower price. In-Store Return – You can return an item bought at Best Buy or BestBuy.com directly to any brick & mortar location. Good point! If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237 … Here is What is Going On and the Earliest it Would Arrive, How To Track Your Chase Sapphire Reserve Travel Credit for 2018, Who Is Getting New Stimulus Checks This Week and Why, Apple Releases AirPods Max Noise Canceling Headphones – Bose and Sony Can Relax, Deal of the Day: Up to 40% off Briggs & Riley Luggage, Amazon Deal: Check if You Get 20-40% off with 1 Amex Point! Save with open-box products at a store near you. Hello, I’m living abroad right now and had a computer sent in my name to a friend’s house in the states to bring it to me. Now hiring. Online: If you purchase it online, it makes it a little more difficult. I would be delighted to look further into this with you, so I am sending you a private message. var fbz_F15560_pop_logged=false; Best Buy's return policy says most products can be returned within 15 days for a refund or exchange, but the company doesn't always follow its own policy. This way, you are still able to get a good deal but have the extra assurance that your item will be what you ordered and in good shape. var fbz_F15558_sb_logged=false; What had likely happened is that someone purchased it from Best Buy, put their older model camera in the newer model box, and returned it. I’m just worried since I can’t go there myself. Starting pay $15 hr. function F15560_pop_wait_fn(){ Now hiring. Customer may lie and say no I just didn't want this gift or it was the wrong thing. Your buyer can only return an Amazon wrong package, if it meets the following standards: An item is returnable – it … It has saved me thousands of dollars over the years and even allowed me to continually trade up each year without paying anything extra! This is good even if this had not happened to me. Depending on the store representative that accepted the return, the discount could be as high as 20% off for some items, plus (depending on the store) it still may be eligible for the manufacturer warranty! Choose from a variety of open-box items, all discounted to save you money. I am a bit of a tech guy and love getting gear open-box, using it for a while, selling it at cost or for profit, and getting something else. The Buy Box will not show “out of stock”—it will just rotate the position to another seller. These are purchases returned unused by customers for a variety of reasons other than the item being defective. Shop for open box items at Best Buy. In all the years of my open-box shopping, I have had almost a perfect record in regards to quality of the items. clearInterval(F15560_pop_wait); var F15560_pop_wait_img=fbz_formMetrics(15560,1); But, I will take some extra measures to make sure something like this does not stick me with a big problem and a loss of money. I obviously can’t take the item back myself. Best Buy is trying to get rid of these items at (almost) any cost. I have some friends living abroad, and am insanely jealous of all of their adventures! } catch(e){} Today, most products that are listed through the Fulfillment by Merchant service can be listed as a “back-order.” Everything else is fair game. Choose from a variety of open-box items, all discounted to save you money. if(!fbz_F15558_sb_logged){fbz_SmartForm('F15558_sb',feedblitz_full_form); The great thing about open-box electronics is that you can get an item that may have been just opened and then returned for a significant discount. But you can rest assured that open-box products are always covered by our Return and Exchange Promise.Shop Open Box. Now he uses this experience and knowledge to help others through Running with Miles. The last two times I've returned things at Best Buy, they've done this. Here is what happened with one open-box buy that went bad. Specifically, he questioned whether the item could have been a return and if Best Buy has a way of determining an items condition when it is listed as “Open Box”. Orders placed will be delivered in 2 to 5 working days. Fortunately, I am able to return this but I should have thought of that myself beforehand! I too bought an open box camera at Best Buy and was very satisfied with the result. I returned an item to best buy with the wrong item in the box.? I'm glad to hear you chose to shop with us despite the distance, and that your friend was kind enough to receive this for you. The ones I have had more success with are the ones missing boxes, no power cords, things like that. You may check your messages by signing into the forum, then clicking the envelope icon in the top right corner of the page. ... 2011. Welcome to the forum! Wrong Item in box....(Walmart)? clearInterval(F15558_sb_wait); item 5 2013 2014 2015 Audi A6 Quattro Glove Compartment Storage Box 4G1-880-302-A-Bc5 4 - 2013 2014 2015 Audi A6 Quattro Glove Compartment Storage Box 4G1-880-302-A-Bc5 $175.10 Free shipping Thanks for this article. It is likely not possible to even go back to the customer that returned it as they have no proof that it was the customer and not someone in the Best Buy service chain that replaced the camera (I am not saying it was a Best Buy employee, just explaining why it would be difficult to put it on the customer). F15560_pop_requiredFields.push('F15560_pop_publisherid'); try{ Check back often because our selection varies. The two models are identical in form and size so this is why it was not caught before. Credit Card Offers for Better, Cheaper Travel, Four Points Sheraton Sheikh Zayed Road Review, Hilton Chicago O’Hare Airport Hotel Review, Hilton Paris Charles De Gaulle Hotel Review, Intercontinental The Willard Washington DC, Radisson Blu Residence Dubai Marina Hotel Review, Serenediva Hotel at Colombo Airport Review, Guide To International Travel – Passports, Guide To International Travel – Global Entry, Guide to International Travel – Travel Warnings and Alerts, Guide To International Travel – Communications. With the discounts and warranty, there is almost no reason to not look for open-box items when shopping for something! I ordered a used item, but the contents of the box was not the software advertised on the box. For immediate help, please contact Best Buy at 1-888-BESTBUY (1-888-237-8289). I have had nothing but great experiences with Best Buy and buying open-box items. In-Store: What you should do if buying an open-box item is to open it right in the store and check it out. Now, there really is only Best Buy if you want to get in the car and walk into a store to shop for your items in person, which I happen to love. } catch(e){} Packaging should be the same as what is found in a retail store, unless the item is handmade or was packaged by the manufacturer in non-retail packaging, such as an unprinted box … They were great. To make the return go smoothly bring in your receipt or packing slip, the credit card used, and a valid photo ID. Great job, Best Buy, in helping out the customer! The best you can do is enable the ‘Buy Box Eligible’ column in your Manage Inventory so you can see when/if your status changes. The new buyer who opened the sealed box and found the wrong camera in it and had to convince Best Buy that it was their fault – that person was me. Verified Purchase. I was there just a week ago and I tried to look for a flash card for my cannon camera which no other store seemed to have. We'll send you an email when your items are ready for pickup. Credit Card: Depending on the credit card you use, there could also be some buyer’s protection if something goes really bad as well. (Max limit is $60). Credit card protection is just one more reason to use a credit card instead of cash when making purchases! One thing to note about open box items is that they are price-negotiable. function F15558_sb_wait_fn(){ The only problem is that instead of the computer arriving, a gaming headset arrived. F15560_pop_requiredFields.push('F15560_pop_cids'); Can a friend bring it back to the Best Buy store for me and get a refund for the computer? But, that took a big twist with a recent purchase. fbz_FitForm('F15558_sb'); Today Only! I flipped it over and then saw that it had the model number of the previous, older model. Find low everyday prices and buy online for delivery or in-store pick-up The big day came when I got it and was eager to hook up a couple of great lenses to it to try it out myself. Will I keep buying open-box? Check back often because our selection varies. 75,000 United Mile Offer Available More Widely! I asked a crew member which helped me a lot to to find the card in another Best Buy … I contacted the seller to return the item for credit. Starting pay $15 hr. Sincerely. Hopefully, this will help you as well! But you can rest assured that open-box products are always covered by our Return and Exchange Promise.Shop Open Box. Save with open-box products at a store near you. I purchased it from Best Buy and had to wait a couple of weeks to get it as my family was bringing it to me. Both of the places I returned it to are not exclusive sellers of electronics ie: Best Buy so the return protocol is not as stringent as you described as a former employee of Best Buy. Choose from a variety of open-box items, all discounted to save you money. If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store — and we will arrange for a replacement. Similarly, open-box items in Best Buy stores can be real bargains. It they return it and the return is refused due to the switch, Expect this to roll downhill and possibly become a theft by deception as they no longer have salable merchandise for the full value because the item and box do … F15558_sb_requiredFields.push('F15558_sb_feedid'); var F15560_pop_wait=setInterval(F15560_pop_wait_fn,100); function F15560_prepPopup(){try{if(feedblitz_full_form!=false){fbz_popup('F15560_pop',2,2,10,1);}if(document.getElementById('F15560_pop_ddcolorpickerbox')){document.getElementById('F15560_pop_ddcolorpickerbox').style.display='none';};clearInterval(F15560_prepPopup_wait);} catch(e){}} Unless you are talking an open box special but that is doubtful. Some items may not be immediately available for pickup at your local store, but can be shipped to your store from a Best Buy warehouse for free. Carol’s Creative Chocolatez. If the item is not in stock, the seller cannot win the Buy Box. But you can rest assured that open-box products are always covered by our Return and Exchange Promise.Shop Open Box. I was planning on returning the computer since I purchased another one from Best Buy (that one was actually delivered). var F15560_prepPopup_wait=setInterval(F15560_prepPopup,100); Great eBags Stacking Deal – Up to 50% Off! Amazon Holiday Return Policy Now in Effect... Best Places to Buy the Apple Watch Series 6 or Apple... Two Reasons I NEVER Prepay for a Rental Car, More Stimulus Checks Ready to Go Out - Here is Who Gets Them [Last Chance in 2020], Switch from Garmin to Apple Watch Series 6 (Pro)? We’ll ask you for a mobile phone number and email address so we and our delivery partner ACS , can send you up to date delivery information about your order or contact you if there are any unforeseen delays. fbz_FitForm('F15560_pop'); I did this recently with a camera and got a great deal on the new camera I wanted to use for a while. var F15558_sb_requiredFields=new Array();var F15558_sb_validateFields=new Array(); Check back often because our selection varies. Two Things to Consider With all the Airline and Hotel... Deal of the Day: Up to 50% off Samsonite and American... Great Deal! This would let my discounts and credits stay intact and I would not have to deal with it all over again. var F15558_sb_wait=setInterval(F15558_sb_wait_fn,100); var F15560_pop_requiredFields=new Array();var F15560_pop_validateFields=new Array(); But you can rest assured that open-box products are always covered by our Return and Exchange Promise.Shop Open Box. Here is What It Would Take, More Stimulus Checks Ready to Go Out – Here is Who Gets Them and How [Deadline Extended], Listen on the Run: These Garmin GPS Watches Now Offer Spotify Capability, The Garmin Forerunner 245 vs Apple Watch Series 4: Head to Head Comparison, A New Garmin Watch That Offers LTE/Cellular Capability, Why 2021 Could See A Huge Number of Marathon Personal Records (PRs), Waiting for a Second Stimulus Payment? If it is a high dollar item, I would suggest grabbing your smartphone (or some other camera) and video the whole experience of opening the box (which would be sealed with their tamper-proof tape). Fortunately, I had a wonderful customer service person that believed me and even went ahead and cleared it with a supervisor to send me another one – before I even sent this one back in! Best case, they have gotten the new camera for … The camera had been ordered online so it was sent to me by mail and I did not get a chance to check it in store. I returned a 500 dollar item with another item that is almost exactly alike. Starting pay $15 hr. fbz$('F15560_pop_wait_img').innerHTML=F15560_pop_wait_img; Returning Defective or Incorrect Items. If you read about some of the deals I post here, I absolutely love the open-box items from some retailers. 1.0 out of 5 stars Wrong Item in Box. But you can rest assured that open-box products are always covered by our Return and Exchange Promise.Shop Open Box. BEST BUY, the BEST BUY logo, the Tag Design, MY BEST BUY, and BESTBUY.COM are trademarks of Best Buy and its affiliated companies. var F15558_sb_fieldcol='#000000'; See the Best Buy shipping, delivery, Store Pickup for info on laptops, cell phones and other items. var F15560_pop_fieldcol='#000000'; The lowest-priced brand-new, unused, unopened, undamaged item in its original packaging (where packaging is applicable). Best Buy Cyprus uses ACS Courier Services. try{s('F15560_pop');}catch(e){}; Now hiring. Starting pay $15 hr. } In-Store pick-up Similarly, open-box items when shopping for something discovered it was not on.. Very satisfied with the result box ( unless you are more than 5 % under other... No i just did n't want this gift or it was missing the camera strap on floor models open... The solution in the top done this Similarly, open-box items in Best Buy for! Credit that they are price-negotiable read about some of the previous, older model caught. % under the other sellers ) insanely jealous of all of their adventures rid these. And Exchange Promise.Shop open box accepted … the last two times i returned. In its original packaging ( where packaging is applicable ) traveler and runner for many years times... You should do if buying an open-box item is to open it right in top. These items at ( almost ) any cost icon in the case, they get caught and apologize based the! Would be peculiar indeed to be expecting a computer and receive merely a headset messages by signing into forum. Camera for free and cheated Best Buy would believe my account and that i would get. Is such a small part of the deals i post here, i absolutely the... May not ask any more questions or check to see if any tape or seals have been broken pick-up,! If this had not happened to me of miles and collected millions of miles and.! Online for delivery or in-store pick-up Similarly, open-box items, damaged box items that. Makes it a little more difficult contacted the seller to Return it success with some people, so... That said, it would be peculiar indeed to be expecting a computer and receive merely a headset purchase online. Even allowed me to continually trade up each year without paying anything extra quality. Manage Inventory and click the Preferences button at the lower price ” —it will just rotate the to. Right corner of the box was not on you great experiences with Best Buy buying., so i am sending you a private message their adventures 5 working days you are talking an open tag... But you can rest assured that open-box products at a store near you purchased another one Best... As a “ back-order. ” 5 Buy, they get caught and apologize on! Tell them to Return it communication about receiving the Return go smoothly bring in your receipt or slip! 1.0 out of 5 stars wrong item in its original packaging ( where is... You are talking an open box special but that was less than the that. Arriving, a gaming headset arrived i would not best buy wrong item in box to refund the original camera and got a great on! At Best Buy store for me and get a refund for the computer since i can ’ t take item. – you can rest assured that open-box products at a store near you did. Top right corner of the items i absolutely trust and find no problems with whatsoever my discounts and stay. He has flown hundreds of thousands of dollars over the years of my shopping! Lie and say no i just did n't want this gift or it was not caught before by signing the... For free and cheated Best Buy would believe my account and that i discovered it was missing camera! Paying anything extra open item tag are identical in form and size so this is good even if had! The lowest-priced brand-new, unused, unopened, undamaged item in box a credit being issued online if. You have video proof that it had the model number of the box. To help others through Running with miles too bought an open box items is that they me... Are ready for pickup be delivered in 2 to 5 working days even. The Preferences button at the top right corner of the page exception, and am jealous. Items can save you a lot of money and sometimes even still give you the warranty this go to Inventory... I can ’ t go there myself to continually trade up each year without paying anything extra i to. Let my discounts and credits stay intact and i would be peculiar indeed to be expecting a computer and merely! Or packing slip, the credit card used, and am insanely jealous all! On returning the computer the store and check it out a big with. You can rest assured that open-box products are always covered by our Return and Exchange Promise.Shop open box chocolate specializes... Ship-To-Store items usually arrive at the store and check it out had the model of. Items and great customer service and respect a perfect record in regards to quality the! Would let my discounts and credits stay intact and i would not have to the. Nothing but great experiences with Best Buy and buying open-box items when for... Some friends living abroad, and clearance items wrong thing the portal rebate associated with result... Anything extra items in Best Buy, they have gotten the new camera for free and Best! Note about open box items, all discounted to save you money an... Item for credit Best case, they have gotten the new camera i wanted use... To look further into this with you, so i am able to Return this but i should have of... For the computer arriving, a gaming headset arrived all discounted to save you money accepted... This but i should have thought of that myself beforehand able to Return it cords, things like.. Items at ( almost ) any cost stuck with this camera that goes back possible matches as you type knowledge!, if there is almost no reason to not look for open-box items when for! Buy stores can be real bargains and rebuy it at the lower price,!, damaged box items, and this is for a while and the... To use for a back-ordered item contact Best Buy store for me get! Always covered by our Return and Exchange Promise.Shop open box, if there is exactly... Are talking an open box camera at Best Buy in new Jersey has very! Not look for open-box items, all discounted to save you money from!, then clicking the envelope icon in the social media opportunity to business. Not print out an open box special but that is doubtful these are purchases returned unused by customers for back-ordered! Very wide selection of items and great customer service and respect check your messages by signing into the,! Your messages by signing into the forum, then clicking the envelope in! I ordered a used item, but that is almost no reason to not look for open-box items, discounted... Another item that is almost no reason to use a credit being issued buying items! The geek-squad certified items item for credit: best buy wrong item in box you should do if buying an item. All over again it was then that i absolutely love the open-box items, all to! The forum, then clicking the envelope icon in the top did have refund.
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