Selected for their transformative potential, this yearâs trends fall into three themes: People centricity, location independence and resilient delivery. Combinatorial innovation is an overarching theme for these trends. Gartner Terms of Use Due to the outbreak of COVID-19 pandemic, the Gartner IT Symposium was done virtually by the top analysts at the organization. Privacy Policy. The result was a safer, more seamless and integrated overall experience for customers and employees. What’s more, this behavioral data was collected and analyzed by the organizations to influence how people behaved at work . Gartner, Inc. (NYSE: IT), is the worldâs leading research and advisory company and a member of the S&P 500. Gartnerâs Top 10 Strategic Technology Trends for 2020. "Submit" Technology trends IT can’t afford to ignore. Total experience combines multiexperience, customer experience, employee experience and user experience to transform the business outcome. By clicking the Here are the top strategic trends for 2021: Internet of behaviors (IoB) This technology connects an individuals' data to a behavioral event, which will create ethical and social debates. Complete the form to download your free copy. The IoB is one of Gartner’s nine strategic technology trends that will enable the plasticity or flexibility that resilient businesses require in the significant upheaval driven by COVID-19 and the current economic state of the world. Tightly linking all of these experiences — as opposed to individually improving each one in a silo — differentiates a business from competitors in a way that is difficult to replicate, creating sustainable competitive advantage. Privacy-enhancing computation features three technologies that protect data while it’s being used. Keep pace with the latest issues that impact business. Download your complimentary copy now to: It is the operationalization of AI accountability. This approach is designed specifically for the increasing need to share data while maintaining privacy or security. Gartner's top strategic technology trends for 2021 enable that plasticity. For example, for commercial vehicles, telematics can monitor driving behaviors, from sudden braking to aggressive turns. With those concepts as a backdrop, Burke identified Gartner's top strategic technology trends for 2021: Internet of behaviors (IoB) Technologies that use facial recognition, location tracking and big data, and connect the resulting data to associated behavioral events, such as cash purchases or device usage, are growing, Burke said. Many organizations are supported by a “patchwork” of technologies that are not lean, optimized, connected, clean or explicit. The research firm believes that, in 2021, human and technology interactions will post a tough challenge for IT executives as companies deal with the COVID-19 upheaval and current economic challenges. Posted on December 10, 2020 December 10, 2020 by D.Justhy. Read more: The CIO’s Guide to Distributed Cloud. People centricity: Although the pandemic changed how many people work and interact with organizations, people are still at the center of all business. The collection and use of such data to drive behaviors is called the Internet of Behavior (IoB). Gartner.com lookup results from whois.corporatedomains.com server: Domain age: 26 Years, 274 Days Domain created: 15th-Mar-1994 Domain updated: 12th-Mar-2019 Domain expires: 16th-Mar-2021 Name server: DBRU.BR.NS.ELS-GMS.ATT.NET 3 Themes Emerge From the Gartner Hype Cycle for Midsize Enterprise, 2020, 5 Habits of Organizations With Successful AI, Gartner Top 10 Strategic Predictions for 2021 and Beyond. In this research we highlight 22 emerging technologies focused on three overarching trends. Many assets now exist outside of the traditional security perimeter. First, it deployed an appointment system via an existing app. Location independence requires a technology shift to support this new version of business. Last week I published an update of Gartnerâs Emerging Technologies and Trends Impact Radar for 2021 (full report available to subscribing Gartner clients). Many of the trends are directly linked to the effort to respond to the COVID-19 crisis and drive growth despite it. Resilient delivery: Whether a pandemic or a recession, volatility exists in the world. Reset Your Business Strategy Amid COVID-19, Sourcing, Procurement and Vendor Management, Consider the impact of each trend on your organization's digital transformation, Enhance existing, or create new, processes, products and business models. Gartner Top Strategic Technology Trends for 2021 fall under three themes: People centricity, location independence and resilient delivery. All figures in U.S. dollars (USD). The increasing sophistication of the technology that processes this data has enabled this trend to grow. January 07, 2021 8:00 a.m. PST Live Webinar | 1 hour Discussion Topics: Learn how Gartnerâs 2021 Strategic Technology Trends apply to healthcare; Discover provocative new technologies and the essentials for digital healthcare As organizations improve not only the amount of data they capture, but also how they combine data from different sources and use that data, the IoB will continue to affect how organizations interact with people. To learn more, visit our Privacy Policy. Sensors or RFID tags were used to determine whether employees were washing their hands regularly. https://www.gartner.com/.../gartner-top-strategic-technology-trends-for-2021 Last week, Gartner, Inc. announced its top nine strategic technology trends for 2021. However, it also means that organizations still benefit from public cloud and aren’t managing their own private cloud, which can be costly and complex. As organizations are adapting to the new normal and exploring new ways to drive growth, Gartner has identified the post pandemic areas to focus in 2021 in the Top Strategic Technology Trends 2021 report. Gartner's Top Strategic Technology Trends for 2021 Gartner: CIOs Need 'Composable Business' To Be Resilient in Changing Times Gartner: Top 10 Strategic Predictions for 2020 and Beyond To successfully do this, organizations must enable better access to information, augment that information with better insight and have the ability to respond quickly to the implications of that insight. As demonstrated by the COVID-19 protocol monitoring example, the IoB is about using data to change behaviors. With those concepts as a backdrop, Burke identified Gartnerâs top strategic technology trends for 2021: Internet of behaviors (IoB) Technologies that use facial recognition, location tracking and big data, and connect the resulting data to associated behavioral events, such as cash purchases or device usage, are growing, Burke said. Gartner: Top strategic technology trends for 2021 Companies need to focus on architecting resilience and accept that disruptive change is the norm, says research firm Gartner, which unveiled its annual look at the top strategic technology trends that organizations need to prepare for in the coming year. That’s not to say physical space doesn’t have its place, but it should be digitally enhanced, for example, contactless check-out at a physical store, regardless of whether its physical or digital capabilities should be seamlessly delivered. And theyâre not deluding themselves. All rights reserved. "Begin Download" IoB does have ethical and societal implications depending on the goals and outcomes of individual uses. Gartner Terms of Use All rights reserved. The IoB can gather, combine and process data from many sources including: Commercial customer data; citizen data processed by public-sector and government agencies; social media; public domain deployments of facial recognition; and location tracking. Cybersecurity mesh is a distributed architectural approach to scalable, flexible and reliable cybersecurity control. Hyperautomation is another key strategic trend for 2021. Organizations will prioritize friction-free operations with artificial intelligence (AI) engineering, hyper automation, and the distributed cloud. An anywhere operations model will be vital for businesses to emerge successfully from COVID-19. This trend enables organizations to collaborate on research securely across regions and with competitors without sacrificing confidentiality. For example, one telecommunications company transformed its entire customer experience in an effort to improve safety and satisfaction. The goal is to improve the overall experience where all of these pieces intersect, from technology to employees to customers and users. “The unprecedented socioeconomic challenges of 2020 demand the organizational plasticity to transform and compose the future,” said Brian Burke, Research Vice President, during virtual Gartner IT Symposium/Xpo™ 2020. Privacy Policy. Hyperautomation is the idea that anything that can be automated in an organization should be automated. Posted in Data Strategy Post navigation. and Digital should be the default at all times. As organizations accelerate digital business strategy to drive faster digital transformation, they need to be agile and make quick business decisions informed by currently available data. 7 Traits of Highly Successful Digital Leaders, Ask the Experts: What to Consider Before Shifting Positions to Remote, Build Organizational Resilience for Today and Tomorrow, Gartner Top 9 Security and Risk Trends for 2020, 2 Megatrends Dominate the Gartner Hype Cycle for Artificial Intelligence, 2020, Gartner Top 10 Strategic Technology Trends for 2018, Gartner’s Top 10 Strategic Technology Trends for 2017, Top Trends in the Gartner Hype Cycle for Emerging Technologies, 2017, Gartner Top 10 Strategic Technology Trends for 2019. Covid-19 crisis and drive growth despite it sacrificing confidentiality respected experts `` Submit '' button, you are agreeing the... `` Begin Download '' button, you consent to our use of cookies many of the traditional security.... 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